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(Add further notes on Forum Admin tasks.) |
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As this proved only partially effective, we have now enabled verification of new user accounts by moderators/admins.<br> | As this proved only partially effective, we have now enabled verification of new user accounts by moderators/admins.<br> | ||
When a user registers, an e-mail is sent to all moderators/admins asking them to verify the account. Only after the moderator/admin logs in and then clicks the required link is the account enabled.<br> | When a user registers, an e-mail is sent to all moderators/admins asking them to verify the account. Only after the moderator/admin logs in and then clicks the required link is the account enabled.<br> | ||
When checking a user registration, the admin should first check if the e-mail address and/or username are listed as known spammer accounts [http://www.stopforumspam.com here].<br> | |||
If not, then a quick Google for the e-mail address and/or username can confirm whether this belongs to a human user with known gaming interest / normal account activity.<br> | |||
This should quickly exclude most obvious spammers/spambot registrations and include game interested users with a web presence. However, if the result is still inconclusive, then a judgement call should be made.<br> | |||
This will depend on whether the e-mail address is "throwaway" i.e. webmail or other disposable account. We should really reject registrations from disposable accounts such as mailinator.com as they are likely to be problematic in future.<br> | |||
Generally though, if unsure, it is best to give the benefit of the doubt and allow the registration, rather than rejecting legitimate users.<br> | |||
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TODO: Explain how to ban a user properly; how to deal with spam; ... | TODO: Explain how to ban a user properly; how to deal with spam; ... |